Support center
Here to help you 24/7
Top questions
Why hasn't my withdrawal arrived in the account?
Updated on Dec 5, 202519,852
Why can't I join or claim rewards from a campaign?
Updated on Dec 2, 202512,839
How do I find my deposit address and tag/memo/comment?
Updated on Dec 15, 202563,760
How do I create passkeys? (app)
Updated on Sep 8, 202511,590
How do I use a physical security key to protect my account?
Updated on Sep 8, 202514,734
Getting started
OKX Beginner's Guide
Updated on Dec 16, 20251
How do I link an authenticator app?
Updated on Sep 8, 202515,269
Why hasn't my deposit been credited?
Updated on Dec 19, 202513,368
Why hasn't my withdrawal arrived in the account?
Updated on Dec 5, 202519,852
Do I need to pay fees for deposit and withdrawal?
Updated on Dec 8, 20255,452
FAQ
View more