- How do I close my account? (web)Published on Aug 22, 2023Updated on Nov 3, 2025445
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jan 2, 2026649
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Jan 9, 20266,404
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,400
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Dec 10, 202549
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Nov 17, 20251,221
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jan 6, 20261,666
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Oct 27, 202535
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Nov 6, 202510
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Dec 3, 2025164
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Oct 15, 202513
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,558
- Passkey FAQPublished on Mar 19, 2025Updated on Dec 23, 2025106
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on Jan 9, 202643
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025375